Returns & Exchanges
At Subtl Beauty, we want you to love your stack as much as we do, which is why we offer a 30-day window for returns or shade exchanges. If your makeup palette isn't the perfect fit for your routine, our streamlined process ensures a hassle-free resolution.
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate your return or exchange request.
Print Your Label
Select the items you wish to send back and download your prepaid shipping label provided instantly through our portal.
Package Your Stack
Securely pack your Subtl Beauty products in their original packaging or a small mailer to ensure they arrive back to us safely.
Drop Off and Refund
Drop your package at any authorized carrier location; once received, we will process your refund or ship your new shades within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing